If your forms failed to import into Dentrix or Eaglesoft, or if you never received an import window at your PC that you were expecting, follow this guide to retrieve them. Did not Receive Forms from iPad If your patient has completed their forms, ...
This error occurs when the user tries to open a .pat file which had been downloaded from the Web Forms or Appointments tab on our web portal. (forms.enlivedental.com) The user opens the file, and a python error occurs which ends with something like ...
To prevent patients from inadvertently choosing the wrong insurance plan, we have decided to not allow patients direct access to changing the insurance record. Instead “Enlive Paperless Dentist” will store any changes to the insurance record in the ...
Ensure that you have properly entered the correct windows username and password of your Open Dental server inside the ‘Options’ Menu. From your Open Dental server: Click start -> Control Panel -> User Accounts or search for “User Accounts”. Here you ...
If your Enlive Paperless software on your workstation PC is not correctly showing your iPad in the right-click menu, (as in the screenshot above) follow these steps to troubleshoot the problem. Application Troubleshooting: First, we're going to try ...